Last Updated: November 1, 2025

1. Processing Time

Orders ship within 1–3 business days.
Holidays or high-volume periods may extend processing time.

2. Shipping Rates

We offer free shipping on all orders.

3. Delivery Estimates

Typical U.S. delivery time: 4–8 business days

4. Tracking

You will receive a tracking number by email when your order ships.

5. Lost or Stolen Packages

TheresaToy.com is not responsible for packages marked delivered by the carrier.
Customers may file a claim with the carrier.

6. Liability Disclaimer

We are not responsible for:

• Delays caused by carriers
• Customs processing
• Weather or other conditions beyond our control

7. Governing Law

This Shipping Policy is governed by U.S. law and applicable state laws.